Last Updated: January 15, 2023

At Kihylae Real Estate Consultancy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We collect information automatically when you:

  • Visit our website
  • Use our services
  • Interact with our emails
  • Engage with our social media pages

We use cookies, web beacons, and other tracking technologies to collect information automatically. Please refer to our Cookie Policy for more information.

2.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

  • Business partners
  • Marketing companies
  • Public databases
  • Social media platforms

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Personalize your experience and deliver content relevant to your interests
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Communicate with you about products, services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations and enforce our terms and policies

4. Disclosure of Your Information

We may disclose your personal information to the following categories of recipients:

4.1 Service Providers

We may share your information with service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.3 Corporate Transactions

We may share your information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).

4.5 Protection of Rights

We may disclose your information to protect the rights, property, or safety of Kihylae Real Estate Consultancy, our customers, or others.

5. Data Security

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain data security measures, including:

  • Encryption of sensitive information
  • Secure networks and servers
  • Regular security assessments
  • Access controls and authentication procedures
  • Staff training on data protection practices

6. Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the personal information
  • Whether we can achieve those purposes through other means
  • The applicable legal, regulatory, tax, accounting, or other requirements

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access and Portability

You may request access to your personal information and receive a copy of the personal information we maintain about you in a structured, machine-readable format.

7.2 Correction

You may request that we correct inaccurate or incomplete personal information about you.

7.3 Deletion

You may request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

7.4 Restriction and Objection

You may request that we restrict the processing of your personal information or object to our processing of your personal information.

7.5 Withdrawal of Consent

If we are processing your personal information based on your consent, you may withdraw your consent at any time.

To exercise your rights, please contact us using the information provided in the "Contact Us" section below. Please note that these rights may be limited in some circumstances, such as where providing access would reveal personal information about another person or where we are legally prevented from disclosing such information.

8. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. We will take appropriate safeguards to ensure that your personal information receives an adequate level of protection in the countries to which it is transferred, such as implementing standard contractual clauses or relying on adequacy decisions.

9. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the "last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Kihylae Real Estate Consultancy
Piazza Conti 5
Carbone terme, 90228 Aosta (PU)
Italy

Email: [email protected]
Phone: +996699879762